Etymology
The word "concierge" comes from the French word "conscierge", which in turn is derived from the Latin word "conservus", meaning "co-slave".
Meaning
A concierge is an employee of a hotel, apartment building, or other establishment who provides various services to guests or residents, such as:
Origin
The role of the concierge originated in medieval castles and monasteries, where servants known as "conservi" were responsible for maintaining the property and assisting the residents. Over time, the term "concierge" came to be used specifically for individuals who provided hospitality services in hotels and apartment buildings.
In the early 1900s, the concierge emerged as a more prominent figure in hotels, becoming responsible for a wider range of services and often playing a key role in the overall guest experience. Concierges are now considered an essential part of the hotel industry and are often recognized for their knowledge, discretion, and ability to provide personalized assistance to guests.
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